Welcome to the AlanPrints.com Help Center! Below are answers to some of our most commonly asked questions. If you don’t find what you’re looking for, feel free to reach out to us at 📩 contact@alanprints.com – we’re happy to assist you!

🖼️ Custom and Personalized Orders

Do you offer custom prints or personalized artwork?
Absolutely! We’re excited to offer custom listings tailored to your specific needs. Here’s how to personalize your item:

1. Click on the custom listing link we provide.

2. Use the “Personalization” or “Customization” box to enter your requirements.

3. Add the item to your cart.

4. Proceed to checkout.

5. Done!

We’ll take care of the rest and ensure your print is created just the way you want. If you have questions during the process, reach out — we’re here to help!

📏 Sizing Details

What sizes do your digital prints come in?
Our standard sizing is as follows:

• Print Size: 18×24 inches

• Frame Size: 20×26 inches

• Mat Size: 2–3 inches (if applicable)

Need a different size? No problem! Contact us before or after purchase and we’ll be happy to provide alternate dimensions or formats to suit your space.

🖨️ Printing Instructions

How do I print my digital download?
Once you place your order, you’ll receive an email with a secure link to download your files.

You can:

• Save them to your device or a USB stick

• Take them to any local print shop (CVS, Walgreens, Staples, Costco, etc.)

• Or use an online print & framing service (like Shutterfly, Vistaprint, or Printful)

We’ll also send you a step-by-step printing guide with your purchase. This includes:

• How to download and open your files

• Recommended paper types and print settings

• Where to get high-quality prints

🔄 Swapping & Mix N Match

Can I swap images or mix sets?
Yes! You can mix and match images across sets or swap prints as you like. Here’s how:

1. Click on the custom listing we shared with you.

2. Use the “Personalization” box to describe:

   • Which sets you want to select images from

   • Your preferred sizes

3. Add the item to your cart.

4. Proceed to checkout.

5. Send us screenshots of the images you need via email or message.

We’ll create a tailored set just for you!

📦 What Am I Buying?

Are these physical prints?
No — all products on AlanPrints.com are digital downloads only. You will not receive a physical item. You can print your purchased artwork at home or through a local/online service.

💬 Still Need Help?

If you have any questions not listed here or need help with your order, we’re just an email away.
📧 Email: contact@alanprints.com
⏰ Response Time: Typically within 24 hours (Monday–Sunday)